Message from the Chair of NAGALRO
July 2001
 

I write at the end of the consultation process about contracts, and the end of three weeks of road shows by the Chief Executive and various members of her management team.  I am sure all are pleased that, like the election, it is now over.  

By the end of June or early July 2001, offers of contract will be made. There will be further time to consider them individually, and we shall, as we have done previously, seek further legal advice. Currently the advice is that the contracts, the issue of fees aside, are not safe to sign. Employed guardians are very concerned about the divisive nature of having such a variety of contracts.  Family court welfare officers who came into CAFCASS with their conditions of employment protection by TUPE may not risk signing any new contract that would signal the end of their current protected status.  Thus, it might be impossible to achieve the full integration and parity that was one of the original aims of the new service.

 

The Chief Executive says that she will look again at the conditions for employment, which CAFCASS has recently stated is now its preferred option. We are also now properly advised that CAFCASS must be a budget-led service. Queries continue to be raised about the allocation of a £72 million budget and about how much is being diverted from direct service-delivery to children and families.  In addition, questions are being asked about the statistical basis for which the current fixed-fee bandings, which have been largely rejected by guardians around the country.

 

At the same time, NAGALRO’s application seeking leave for a Judicial Review  of the decision to remunerate by fixed fees, is lodged with the Court, and we hope for an early outcome. The application is opposed by CAFCASS but NAGALRO’s legal advice gives cause for continuing optimism.

 

The Chief Executive has given a creditable performance at the recent road-shows in showing the gaps that existed in her knowledge, and which need remedying urgently by reading, and finding out what Guardians actually do- by spending time with them. To plan for a service whose functions are unknown to the planners gives little confidence, but that may be changing. CAFCASS say they have begun to listen and learn; we need to give them time to think and act

 

It would be vitally important not lose all the excellent work done by practitioners on all aspects of professional practice in the task teams: the understanding of this work is another learning exercise crucial to the success of CAFCASS. Guardians are not impressed by the insistence that Chief Executive does not accept responsibility for the previous 18 months work of the Project Team and that she portrays a CAFCASS as a clean slate at 1 April 2001.  She came into an organisation that had been hard at work since September 1999.  To overturn all the promises about flat management structures, about valuing self employment and crucially about establishing a genuinely  child-focussed service cannot now be ignored, on the basis of new statistics and an inherited budget said to be insufficient, cannot be in the long-term interests of the children and families CAFCASS exists to serve.

 

The Chief Executive recently distributed a document answering the most frequently asked questions and the first was 'Why can't things remain the same?' That is certainly not a frequently asked question amongst guardians, many of whom anticipated opportunities to continue developing and improving professional services to children and the courts through the establishment of a unified service.  NAGALRO has consistently maintained the need for change and argued for a national, hourly rate for the work. Reiterating the reasons why something needs to change at all wastes the opportunity to discover how that change can be for the better rather than for the worse.  It appears that the matter of fixed-fees may only be resolved in the course of Judicial Review proceedings, if leave is obtained, as we hope it will be.

 

Many of our colleagues have already decided not to wait and, around the country, have sought other more secure and financially rewarding work, which is understandable. We hope that others will be able to remain to see this process through before making a final decision.

 

It is important for us to remain consistent as a group in this time of ongoing uncertainty. We need not do anything in haste that might prejudice either the needs of the children, or, quite properly, our own interests as individual professionals, with personal financial commitments. It is important for us all to be measured, to consider and to reflect, once the contract offers have been made, and we know the outcome of the judicial review. To do otherwise could have far more damaging consequences for the quality of the service and, possibly, for ourselves. We must neither accept nor reject until the process is complete.

 

Once again we applaud all of our colleagues who have written letters of such reasoned argument to Ms Shepherd.  They have stated again and again why the current proposed contracts will fail children, and will fail the most experienced Guardians who cannot and will not work for fees and salaries which, in some areas represent a lower rate than that for newly qualified social worker. They will not attract those with more than three years child protection work in large areas of the country where demand is highest.

 

NAGALRO is meeting with some members of the management team on 14 June. We hope to look again at those elements of professional independence, a fee which will permit travel consistent with our duties, and with continuing professional consultation and development, and a rigorous system of accountability, both by practitioners and managers, for use of resources to ensure highest quality and best value for children and CAFCASS practitioners.

 

We sincerely hope that the next few months will see the end of some uncertainties and the reflection of the new listening CAFCASS management.  We hope that workable long term arrangement for both employed and self employed Guardians will be the result. CAFCASS needs both groups, who must be equally valued, if it is going to emerge as a creditable organisation that can, in fact, deliver a service of quality for the most vulnerable children in our society.

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